FAQ

We can assist you via e-mail or even call you if necessary. Remember: you are our BOSS. info@lalatinadeliciosa.com
The maximum time the products can be preserved in the insulated bag is approximately 3 hours for raw products and 5 hours for ready-to-heat products (keep in mind that from April to October, these preservation times are cut by half).
It is our duty to protect your purchase and preserve the quality of our products! For this reason, we will return the products to the factory and leave a note with the address so that you can pick them up at our Doral offices at your leisure.
Access our Virtual Store, find the ‘Reshipment’ option at the bottom, which has a $3 cost, and you will receive your purchase on the following day. Remember our delivery days are Monday through Friday. If you order on a Friday, you will receive your products on Monday.
Advise us by adding a comment in “CUSTOMER’S NOTE” specifying the exact date in which you would like to receive your order. If no note is included, you order will be automatically shipped to be delivered on the following day. Remember that if you place your order on a Friday, you will receive it on Monday.
La Latina Deliciosa’s staff will hold no responsibility for products left at your door. If you intend to use this option, make sure that the place where you live or work is appropriate for this type of service.